FAQS
❓ Frequently Asked Questions (FAQ)
Welcome to the CoreMuse FAQ page. If you don’t find your answer here, feel free to email us at CoreMuse.us@yahoo.com — we’re happy to help!
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🛍️ Ordering & Payments
Q: How do I place an order?
A: Simply browse our store, add your items to the cart, and complete checkout with your preferred payment method.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Apple Pay, and more — securely processed at checkout.
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🚚 Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary by location.
• USA: 7–15 business days
• International: 10–25 business days
(You’ll receive tracking info once your order ships.)
Q: Do you ship internationally?
A: Yes! We ship worldwide 🌍
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via email. If you don’t see it, check your spam folder or contact us.
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📦 Returns & Refunds
Q: Do you offer refunds?
A: We only offer refunds if your item arrives damaged or incorrect, with proof (photo/video) submitted within 7 days of delivery. For details, check our Refund Policy.
Q: What if I entered the wrong shipping address?
A: Please contact us ASAP. If the order hasn’t shipped yet, we’ll update it. If it has already shipped, we can’t change the address.
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🔋 Product Questions
Q: Are your products beginner-friendly?
A: Absolutely! Our gear is designed for all fitness levels, from first-timers to fitness pros.
Q: Do your massage guns come with attachments?
A: Yes, all our massage guns include multiple head attachments for different muscle groups and needs.
Q: How heavy are the adjustable dumbbells?
A: Our current model adjusts from 5 to 20 lbs, perfect for home strength training.
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💬 Still need help?
Reach out to us at CoreMuse.us@yahoo.com — we typically respond within 24 hours on weekdays.
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